July 1, 2025

Hello! I am Inge, the new head of private customer services at Enefit. My job is to make sure our services are easy to understand, simple to access and fairly priced – but more than anything, that they genuinely support people in their everyday lives. To show that these are not just words, I want to share a personal experience from before I joined Enefit. It is a story about setting up high-speed internet at a summer home, but also about trust, decisions and what it really means when a service works the way it should.